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7i771 operates under terms that govern how your account, transactions, and site access work — and what rights you hold. Whether you fund your account with bKash, Nagad, or Rocket, or you're checking a transaction record, the terms on this page define the conditions that apply, subject to your local law and eligible region.
Our terms exist to make the account-to-wallet path clear and fair for everyone who uses this site. When you open an account, complete a deposit via bKash, Nagad, or Rocket, place a wager, or request a withdrawal, each action sits inside a defined policy layer. These layers cover identity verification, account conduct, payment processing records, and the conditions under which site access is granted. We do not hold you to terms you have not been shown. Every version of our terms is dated and accessible from your account settings page, so you can check which edition was active when you created your account or made a transaction. Availability of this site and all services described within it depends entirely on your local law and the eligible regions we are able to serve at any given time. If local law in your jurisdiction restricts or prohibits access to this kind of platform, those restrictions take precedence over anything stated here. We will not override applicable local law, and we encourage you to verify your eligibility before proceeding. Questions about which terms apply to your account can be directed to our support channels at any time.
Our legal terms do not apply equally to every interaction on this site. Some areas are within our direct control and fully covered; others, such as third-party services, sit outside our policy boundary. The table below distinguishes the four main areas so you know exactly where our obligations begin and end.
Login, registration, account verification, and session management all fall inside our policy. The rules for opening, suspending, or closing an account are defined in the terms your account was created under, and we apply them consistently across all account holders in eligible regions.
Deposits made via bKash, Nagad, or Rocket, along with withdrawals processed back to your wallet, are covered by our payment terms. These records are held in your account history and are governed by the transaction policy active on the date each payment was processed.
Game content, promotional notices, lobby categories, and editorial copy on this site are owned or us and subject to our content terms. Reproducing, copying, or redistributing any part of site content without written permission falls outside what these terms permit.
Links to external sites, payment network infrastructure operated by bKash, Nagad, or Rocket, and studio-level game providers are outside our direct policy scope. We do not control third-party terms, and our legal obligations do not extend to services those parties deliver independently.
You hold several practical rights under the terms that govern your account. Reviewing your own records is always available — log into your account and open the transaction history section to see every deposit, withdrawal, and wallet movement linked to your profile, including bKash, Nagad, and Rocket entries. If any personal detail on your account is incorrect — your name, contact number, or wallet reference — you can submit a correction request through the account settings page or by contacting support directly. We will verify the change against the records we hold before updating. You also have the right to ask us a question about any term, clause, or policy decision that affects your account. We do not require a reason for the question, and we aim to respond through the same channel you used to contact us. If a payment record appears inconsistent with what your bKash, Nagad, or Rocket statement shows, you can raise a formal query and we will review both records against each other before issuing a response.
Your full deposit and withdrawal history is accessible from the account dashboard. Every bKash, Nagad, and Rocket transaction is logged with a date stamp and reference number you can cross-check against your mobile wallet statement at any time.
Submit a correction request from within account settings if your registered name, phone number, or wallet ID is recorded incorrectly. We verify the update against our existing records before confirming the change, and we notify you once it is complete.
Any question about a term that applies to your account can be sent to our support team. No reason is required. We respond through the same channel — live chat or email — that you used to make contact, and we do not require you to accept an answer you disagree with without escalation.
If a transaction on your account does not match your wallet record, open a payment query through support and reference the transaction ID shown in your history. We compare our payment log against your submitted evidence before issuing a formal response.
Policy questions and account disputes can be raised through the channels listed below. We only list routes that are visibly published on the site — we do not name channels, hours, or response commitments we cannot confirm.
Open the live chat widget from any page on the site to speak with a support agent about a policy question, account access issue, or transaction dispute. This is the fastest route for questions about your bKash, Nagad, or Rocket payment records.
Send a written query to our support email address, which is published in the contact section of the site. Email is the recommended route for formal policy disputes, correction requests, or any matter where you need a written record of the exchange.
The help centre inside your account area contains published answers to common policy questions, including how terms apply to transactions, how to read your payment history, and what to do if you believe a policy has been applied incorrectly to your account.
Our approach to the data and information we hold is built around four practices you can verify through your own account activity and through the published terms accessible on this site.
We collect only the account and payment data needed to operate your account and process transactions. Data shared during bKash, Nagad, or Rocket deposits is used solely for payment verification and record-keeping. We do not sell account data to third parties, and we do not use it for purposes outside what the terms describe.
Cookies on this site manage your login session, remember site preferences, and support the functionality of the account dashboard. You can review the full cookie list in the privacy section of the site. Continuing to use the site after reviewing the cookie notice constitutes acceptance of session cookies.
Your account is protected by login credentials you set at registration. We recommend using a unique password not shared with your bKash, Nagad, or Rocket wallet. If you suspect your account has been accessed without your permission, contact support immediately using the live chat or email route listed above.
We retain transaction records and account data for the period required by our internal policy and applicable obligations in eligible regions. If our terms change in a material way, we will notify account holders before the new version takes effect, and the previous version remains accessible for reference.
These are the questions we hear most often about how our legal terms work, what your rights are, and how to act on them.
Yes. The terms apply to your account regardless of which payment method you used. Whether your deposit came through bKash, Nagad, or Rocket, the same account terms and transaction policy govern the record. The payment method affects only the processing path, not the legal conditions attached to the account.
Access depends on your local law and whether Bangladesh falls within our eligible regions at the time you try to connect. We do not make legal certainty claims about any jurisdiction. If local law in your area restricts this kind of platform, those rules take precedence and you should verify your eligibility independently before proceeding.
Each version of our terms is dated. Log into your account, open the terms section, and match the effective date to the date shown on your transaction record. If the version you need is not directly visible, contact support via live chat or email and reference the transaction date — we can confirm which policy was active.
Open a payment query through live chat or email support. Include the transaction reference number from your bKash or Nagad statement and the approximate time and date. Our team will compare the payment log against your submitted details and confirm whether the record needs to be corrected or whether the transaction is still processing.
Go to account settings and locate the profile section. Submit the correction there, or contact support directly if the field is locked. We verify the updated detail against the records we hold — for example, matching a phone number to the registered bKash or Rocket wallet — before confirming the change in writing.
Send a written query to our support email address, which is published in the site's contact section. Email gives you a written record of the exchange. Explain which policy clause you believe was applied incorrectly and reference the relevant transaction ID or account event. We review the matter and respond before the dispute is considered closed.